Executive Vice President and Chief Operating Officer, Circle Health and Lowell General Hospital
Amy Hoey, RN, BSN, MS serves as Executive Vice President/Chief Operating Officer (COO), responsible for overseeing the daily operations of Lowell General Hospital. As Chief Operating Officer, Ms. Hoey leads the preparation of the organization’s annual goals and objectives, and continually evaluates the plans to ensure the successful performance of Lowell General Hospital and its ability to meet its mission to put patients first in everything we do. She also works to ensure that the hospital earns and maintains accreditation, licensing, and quality patient care through the establishment of performance improvement programs and standards.
Prior to her role as COO, Ms. Hoey served as Vice President of Patient Care Services/Chief Nursing Officer. As Vice President of Patient Care Services, Ms. Hoey was responsible for daily operations related to patient care, compliance with regulatory standards and performance improvement, risk management, infection control, and case management. Ms. Hoey began her career at Lowell General as the Director of Ambulatory and Transitional Care Services.
As Chief Nursing Officer, Ms. Hoey provided leadership for the Division of Nursing, encouraging the spirit of nursing and empowering her staff to develop and manage their departments to provide excellence in patient care. Her organization achieved Magnet Designation in 2010.
Ms. Hoey is part of the successful clinical management of several Lowell General expansion projects such as: the Legacy Project Dahod Building, addition of the Emergency Department Extension, Labor and Delivery Triage Expansion, and the Heart and Vascular Center. She also developed and implemented a shared governance model that is enculturated and disseminated through Lowell General Hospital.
Outside of the work Ms. Hoey does within the hospital, she is an active participant in multiple community organizations and events including: Board of Trustees of Lowell Five Cents Savings Bank, Board of Trustees New England Life Care, Board of Trustees D’Youville Life and Wellness Center, Member Organization of Nurse Leaders for Massachusetts and Rhode Island (ONL), Member American Organization of Nurse Executives (AONE), and a member of Sigma Theta Tau Honor Society.
Ms. Hoey holds a Bachelor of Science degree in Health Education from the University of Lowell, a Bachelor of Science degree in Nursing from Salem State College, and a Master of Science degree in Administration from Central Michigan University.
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