Complete connected care℠ A Circle Health Member

COVID-19 (Coronavirus) updates - Testing is available by appointment at all our Urgent Care locations, including for out-of-state summer travel requirements.
Please check our new visitor policy effective June 12.

Circle Health partners with Apple to provide access to health records on the iPhone

Apple health logo

Circle Health and Lowell General Hospital now support Health Records on iPhone, which brings together hospitals, clinics and the existing Apple Health app to make it easy for patients to see their available medical data from multiple providers whenever they choose.

iPhone users with operating system iOS 11.3 or later and an active account on the Circle Health Patient Portal can now download and see their health records in a simple, chronological timeline view.

The information displayed on the app includes important data across seven categories – allergies, conditions, immunizations, lab results, medications, procedures and vitals. Users will be notified whenever new data is available in their Health app.

“In conjunction with our dedicated medical staff, we are proud to provide our patients this exciting new technology. With convenient access to the most current information, patients will be empowered to take control of their own health,” says Dr. Arthur Lauretano, Chief Medical Officer of Circle Health.

Medical records are currently available from all Circle Health-affiliated practices using the Cerner Electronic Medical Record (EMR) system.

“This new service will allow iPhone users to access information from all of their Circle Health providers in one, easy to use location,” says Brian Sandager, Chief Information Officer for Circle Health. “Providing access to the best technology available today remains an important part of our promise to provide Complete connected care.”

Frequently asked questions about Apple Health

You can view allergies, conditions, immunizations, lab results, medications, procedures and vitals. These records will be tabulated in a chronological, timeline view. Information can be aggregated from multiple providers, as long as they use a compatible Electronic Medical Record.

iPhone users who visit a Circle Health provider using the Cerner medical record system are able to use this service. Your iPhone must be updated to iOS 11.3 or later. You can check the iOS version by going to Settings > General > About > Version.

You can find participating health systems, hospitals and practices in the Health Records tab directly in the Apple Health app. Once you enter your user name and password for the Patient Portal, your records will start to automatically appear in the Health App.

Apple is providing users with the ability to request and download their health records utilizing a direct, encrypted connection between the user’s iPhone and the APIs provided by the health system or clinic. When health record data is transferred from a healthcare institution to the Health app, it is encrypted and does not traverse Apple’s network. When a user’s iPhone is locked with a passcode, Touch ID, or Face ID, their health data in the Health app is encrypted on device. If a user chooses to sync their health data with iCloud, it is encrypted while in transit and at rest.

This service is available for Circle Health providers using the Cerner Electronic Medical Record (EMR) system. A few Circle Health providers currently use a different EMR system for their records. These records are still available on the Patient Portal but may not yet be compatible with the Apple Health app. If you have any questions, contact your healthcare provider’s office.

Learn more about Apple Health and how it can empower you to take control of your health.

If you have a question that we have not answered here, please fill out our Contact Form and a member of our staff will respond. 


Lowell General Hospital is recognized as one of Health Care’s Most Wired hospitals by the American Hospital Association for our use of technology to provide a better patient experience. For more information on Health Records, visit:

Keeping You Connected!

From newsletters to periodicals, there are a number of ways to stay up to date with Lowell General Hospital.