If an individual tests positive for COVID-19, the MA COVID Team will reach out by phone to connect the confirmed case with support and resources necessary for quarantine, and to identify any close contacts that may have been exposed. As the CTC continues its contact tracing work to mitigate the spread of COVID-19, it is critical that Massachusetts residents answer the phone when a contact tracer calls or texts. Contact tracers will only reach out from phone numbers with 833 or 857 area codes, and the phone’s caller ID will say MA COVID Team.
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