“Fred is caring and compassionate, dedicated to his job and patients, and goes out of his way to create special experiences,” says Angela Rose, Patient Services Manager, of February’s Star Performer, Fred Sheldon. “He takes ownership of his position and always looks for ways to brighten a patient’s day.”
Fred has worked as a Dietary Aide at Lowell General Hospital for 11 years. He assists in the assembly and delivery of patient meals throughout the hospital. He previously worked at another hospital for 20 years, and was encouraged to join the Lowell General team by former coworkers who had begun working at Lowell General.
He has chosen to wear bow ties (a different color for each day of the week) as part of his standard uniform, and this often becomes an engaging talking point with patients. Fred says he enjoys helping others in whatever way he can, and considers it a privilege to serve his patients.
“Fred has delivered on the promise of Complete connected care time and time again as is evidenced by the countless patient comments that mention him by name,” says Angela. “He regularly receives letters from patients and families, and a wall in the Food and Nutrition Services Department is covered with Fred accolades.”
Ginny Rinne, Operations Director, Hospitality and Support Services, adds, “Fred is an integral part of the care team, helps to provide nutrition and conversation, and goes above and beyond to meet and exceed all patient requests. He also takes time to care for family members who are with the patient, comforting them and reassuring them that their loved one is receiving great care.”
Fred lives in Nashua and says he is grateful to his parents for helping him become a caring person, and to his two brothers, Charlie and James, and their families who have always been a support. Outside of work Fred and his girlfriend, Donna, enjoy attending Symphony New Hampshire concerts and are subscribers to the Concord Players in Concord, MA. They also enjoy visiting Fred’s dad and brother on Bainbridge Island in Washington State each summer.
Congratulations Fred! You're a star!