To request your medical records, complete the Authorization for Release of Health Information Form and attach a front and back copy of your valid ID. You must sign and date the form yourself or have your legal representative do so.
Identify which parts of your medical records you need by specifying them on the form. The discharge summary, operative report, and history and physical usually contain the information you're looking for. If you need information about psychiatric care, AIDS/HIV, alcohol and drug misuse, or genetic testing, you must make a specific request by signing a request form.
We don't charge for sending records to another healthcare facility to ensure continuity of care. If you need the records for other purposes, payment is required before they can be released.
To submit in person:
Health Information Management Department
Ziskind Building, 1st Floor
800 Washington Street
Boston, MA 02111
Hours: Monday through Friday 7:00 am - 5:00 pm
Closed: Weekends and Holidays.
For weekend emergencies from 7:00 am – 7:00 pm, call 617-647-8869
To submit via mail:
Tufts Medical Center
Health Information Management Department, Box 999
800 Washington Street
Boston, MA 02111
To submit via fax:
Fax number: 617-636-4822
Attention: Health Information Management Department
Additional information
Please allow 7-10 business days for your request to be processed. If you indicated the option to pick up, you will be contacted by the Release of Information Office when your records are ready. A valid photo ID is required.
If an individual other than the patient is picking up the health information, that individual must have an original signed authorization letter from the patient along with a valid photo ID.
If you have any questions, don't hesitate to call the Health Information Management office at 617.636.6310.