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When you're having a heart attack, minutes matter. Just ask Lowell resident David Nowak. On an October night three years ago, he started experiencing arm pain and what he thought was heartburn.

The MelroseWakefield Hospital emergency room has seen a significant decrease in patients, which hospital officials attribute to people afraid of coming in contact with COVID-19. Frontline workers now are urging those who need routine work to come in as well as those who need medical attention.

During these days of the pandemic, hospitals, physician offices and healthcare facilities continue to safely treat patients with non-COVID-19 emergencies and time-sensitive medical needs, especially those with acute and chronic conditions.