Pick Up Exam Images

Films/CD may be picked up at Lowell General Hospital seven days a week.

How to Request Films/CD

By phone: Call 978-937-6000 and dial ext. 5633
By fax: 978-937-6708
By email: xrayfilm@lowellgeneral.org

Please provide:

Your full name
Your date of birth
Date the exam was done
Type of exam your are requesting
Body part (if you have had more than one test)
Preference for pick-up location: Health Information (Medical Records) Department if you will be picking them up more than 24 hours after the request or Radiology Department
Name of the doctor you are bringing the films/CD to

Hours for Pick-Up

Monday - Friday 6:30 am - 8:00 pm
Saturdays 7:30 am - 4 pm
Sundays 7:30 am - 3 pm

What to Bring for Pick-Up

To take your films/CD you must:

Present a photo ID (driver's license, passport, or other state or federal-issued identification)
If you are having someone pick up the films for you, send a note stating you are releasing your medical records to the person picking them up for you.
You can also fax in any request in writing to: 978-937-6708 with all the information that's needed as listed above.

Where to Get Your Films/CD

Radiology/X-Ray Department

Films/CD are available for immediate pick-up at the reception desk in the X-Ray/Radiology Department. This is located on the Ground Floor of the Hanchett Building.

Patient Service Center

If you make a request for films/CD with more than 24 hours notice, you may pick them up at the Patient Service Center located at the front of the main hospital. Please enter via the main lobby, take a right after the reception deck and proceed straight to the Patient Service Center. It will be on your right.