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Press Release Archive (2014)

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Lowell General Hospital Named 2014 Most Wired

Most Wired Hospitals Connect Providers and Patients

July 25, 2014 - Lowell, MA - Lowell General Hospital was named Most Wired for the fourth consecutive year, according to the results of the 2014 Most Wired Survey released in the July issue of Hospitals & Health Networks. Lowell General is one of 10 hospitals in Massachusetts to earn the prestigious honor.

As the nation’s health care industry transitions to more integrated and patient-centered care, hospitals are utilizing information technology to better connect disparate care providers, according to the 16th annual Health Care’s Most Wired Survey, conducted by Hospitals & Health Networks.

For instance, 67 percent of Most Wired hospitals share critical patient information electronically with specialists and other care providers. Most Wired hospitals, those that meet a set of rigorous criteria across four operational categories, have made tremendous gains by using information technology (IT) to reduce the likelihood of medical errors. Among Most Wired hospitals, 81 percent of medications are matched to the patient, nurse and order via bar code technology at the bedside.

“Information technology makes a significant difference in overall patient care. Lowell General Hospital’s use of IT allows us to deliver on our promise of Complete connected care to the community. It not only makes Lowell General Hospital more efficient, but it improves quality, communication and helps to reduce errors,” says Joseph A. White, President of Lowell General Hospital.

“The Most Wired data show that shared health information allows clinicians and patients to have the information they need to promote health and make the most informed decisions about treatments,” says Rich Umbdenstock, president and CEO of the American Hospital Association. “Hospitals, their clinicians and their communities are doing tremendous work to enhance their IT systems in ways that support care and delivery improvement, and patient engagement goals.”

Among some of the key findings related to improving quality and patient safety:

  • Nurses and physicians share best practices for patient safety and use checklists at more than 90 percent of Most Wired organizations.
  • To help consumers make better decisions about their health care, standard measures of individual hospital quality performance are reported and publicly available. Nearly half of Most Wired organizations share this information on their websites and 86 percent provide quality scores to clinical leaders on a regular basis as part of their performance improvement initiatives.

Health Care’s Most Wired Survey, conducted between January 15 and March 15, asked hospitals and health systems nationwide to answer questions regarding their IT initiatives. Respondents completed 680 surveys, representing 1,900 hospitals, or more than 30 percent of all U.S. hospitals. Nearly all participants in the Most Wired Survey and Benchmarking Study have an established health IT project governance process and evaluate existing workflow processes and desired outcomes.

The July Hospitals & Health Networks cover story detailing results is available at www.hhnmag.com.

About the AHA

The AHA is a nonprofit association of health care provider organizations and individuals that are committed to the health improvement of their communities. The AHA is the national advocate for its members, which includes nearly 5,000 hospitals, health care systems, networks, and other providers of care. Founded in 1898, the AHA provides education for health care leaders and is a source of information on health care issues and trends. For more information, visit the AHA website at www.aha.org.

About Lowell General Hospital

Lowell General Hospital is an independent, not-for-profit, community hospital serving the Greater Lowell area and surrounding communities. With two primary campuses located in Lowell, Massachusetts, the hospital offers the latest state-of-the-art technology and a full range of medical and surgical services for patients, from newborns to seniors. For more information about the new Lowell General or for hospital updates, please visit www.lowellgeneral.org.

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