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- About LGH
- President's Message
- Our Mission
- Our Five Pillars of Excellence
- A Magnet Hospital
- Community Benefit Report
- Patient Family Advisory Council
- LGH Today
- Press Releases
- New at LGH
- Administration
- Governing Board
- Our Affiliates
- Ways to Give
- Volunteer Services
- Hospital Auxiliary
- Tobacco Free
- Social Media
- Physician Hospital Organization
- Services & Specialties
- The Birthplace
- What to Expect...When the Big Day Comes
- Parent & Family Education
- Labor Pain Management
- Special Care Neonatal Nursery
- Maternal/Fetal Medicine Program
- The Birthplace Tours
- Breastfeeding Support/Lactation Services
- Certified Nurse Midwives
- Web Nursery
- Ask a Childbirth Educator
- Ask a Childbirth Educator Form
- Free Weekly Email for Expectant Parents
- Merrimack Valley Moms Blog
- Testimonial: Danielle Cronin
- Breast Health
- Cancer Center
- Cancer Center Community Newsletter
- Directions to the LGH Cancer Center
- Our Team
- Services We Offer
- Medical Oncology, Gynecologic Oncology, Hematology
- Radiation Oncology
- Lymphedema Management Therapy
- Breast Cancer Program
- Cancer Clinical Trials
- Patient Family Resource Center
- Support Services/Wellness Programs
- Social Work
- Boutique Services (Wigs & Lady Grace)
- Multidisciplinary Consultation
- Accreditations
- TeamWalk for CancerCare
- Positron Emission Technology (PET)
- Cancer Videos
- Center for Weight Management and Bariatric Surgery
- About Our Program
- Center of Excellence
- Success Stories
- Complete Services
- Surgical Approach
- Your Weight Management Team
- Weight Management Information Sessions
- Successful Habits Workshop
- Support Groups
- Talk to a Patient Ambassador
- "Pound for Pound" Newsletter
- Dear (Once Was) Flabby
- Walk from Obesity
- Helpful Tools & Resources
- Related Health Topics
- Videos
- Center for Wound Healing
- Critical Care Services
- Diagnostic Services
- Emergency Services
- Endoscopy Center
- Heart and Vascular Center
- Imaging Services & Radiology
- Bone Density Testing
- Breast Health
- Heart CT Calcium Scoring Program
- CT Scans (Computed Tomography)
- Interventional Radiology
- Locations & Hours
- MRI (Magnetic Resonance Imaging)
- Digital Mammography/Women's Imaging
- Meet Our Radiologists
- Nuclear Medicine
- Pick Up Film/CD
- Positron Emission Tomography (PET)
- Types of Tests & Procedures
- Ultrasound
- Nuchal Translucency Screening
- X-Ray
- Interventional Radiology
- Neurodiagnostic Center
- Outpatient Services
- Ambulatory Care/Day Surgery
- Cardiac Rehabilitation
- Center for Weight Management & Bariatric Surgery
- Center for Wound Healing
- The Endoscopy Center
- Enhanced External Counterpulsation (EECP)
- Nutrition Services
- Occupational Therapy
- Orthopedic Services
- Pain Management Center
- Patient Service Centers
- Pediatric Specialty Clinics
- Positron Emission Tomography (PET)
- Physical Therapy
- Pulmonary Diagnostics
- Radiology/X-ray
- Rehabilitation Services
- Respiratory Therapy
- Sleep Lab
- Travel Medicine
- Vein Ablation
- Women's Imaging Centers
- Pain Management Center
- Pediatrics - The Children's Place
- Regional Center for Maternal & Pediatric Care
- Rehabilitation Services
- Sleep Lab
- Surgical Services
- Trauma Center
- Women's Health Services
- Women's Imaging Centers
- The Birthplace
- Patients & Visitors
- Careers
- Health & Wellness
- Health & Wellness Programs
- Corporate Wellness
- Support Groups
- FOR YOUR HEALTH Magazine
- LGH in the Community
- All Moms (participant-led) Support Group
- Donation Helps Groton-Dunstable Regional School District Purchase School Nurse Assistant Program (SNAP) Health Center
- Finding Kind: Documentary Film Screening Comes to Westford
- Get Med Smart
- Go Red for Women
- Greater Lowell Community Health Needs Assessment
- Healthy Kids Day
- Heart & Soles Mall Walking Program
- Heart & Soles River Walking Program
- Jump Rope Jive
- Knit Caps for Cancer Center Patients
- LGH Partners with Local Girl Scouts to host a '100th Anniversary Forever Green Hike' to benefit S.H.A.R.E Annual Fund
- Prayer Shawl Group
- What Parents and Teens Should Know about HPV
- Community Health & Wellness E-Newsletter
- Health Resources
- Health Sciences Library
- Health Professionals
- Pay Your Bill
Print Page
Email PageStaff Access
This page contains web resources available for Lowell General Hospital administrators, clinicians and staff. Unauthorized access is strictly prohibited.
Outlook Web Access (Employee Web Mail)
LGH Citrix Access (EMR/Cerner/Paragon)
LGH Information Services Help Desk
The Help Desk is available to assist affiliated staff and clients of Lowell General Hospital 24 hours a day, 7 days a week, 365 days a year.
Troubleshooting
For help with resetting a password to an LGH application, reporting an issue with connectivity or questions regarding the use of any LGH supported application, please contact the Help Desk by email at helpdesk@lowellgeneral.org or by phone at 978-937-6445.
User Accounts
To request initial user accounts for members of your practice, please complete a Physician Practice Annual Survey.
Information Services: Physician Practice Annual Survey (PDF)
If a Physician Practice Annual Survey has been already been completed and you have new or additional staff who need accounts, please use the Remote Practice Request for Additional Staff Access and Termination Notification.
Note: please submit this form ASAP to notify us of staff no longer employed by your practice.
Remote Practice Request for Additional Staff Access and Termination Notification (PDF)
User Access
In order to access Lowell General Hospital's Clinical Information System remotely, you must configure your computer for initial set up.
LGH Citrix Access (EMR/Cerner/Paragon)
Provision Web
If you are experiencing difficulty viewing images, use these files to update your PC which allows you to once again view radiology images from PowerChart using ProVision Web.
Cerner ProVision Web update (.zip file)
Interface Order Catalogs
