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Financial Concerns

At Lowell General Hospital, we are a frontline caregiver providing medically necessary care for all people regardless of ability to pay. The hospital offers this care for all patients that come to our facility 24 hours a day, seven days a week, and 365 days a year.

If you are unable to pay for services, the hospital assists patients in obtaining financial assistance from public programs and other sources whenever appropriate. To remain financially viable as it fulfills its mission, Lowell General Hospital must appropriately bill and collect for medical services provided to patients. This credit and collection policy is designed to comply with state and federal law and regulations in performing this function. Lowell General Hospital does not discriminate on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age, or disability and, where applicable, political beliefs, marital status, familial or parental status, or protected genetic information in its policies or in its application of policies, concerning the acquisition and verification of financial information, pre-admission or pre-treatment deposits, payment plans, deferred or rejected admissions, Low Income Patient status as determined by the Massachusetts Office of Medicaid, determination that a patient is low-income, or in its billing and collection practices.

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